The Benefit of Using BeneFAQ

When you choose BeneFAQ, you choose a partner who cares about your school and your parents. Feel confident about the accuracy of need, consistency of process, and legal compliance.

Why BeneFAQ

While every applicant may not qualify for aid, every application should be evaluated using the same standard. BeneFAQ provides schools with objective, data-driven verification of family financial information using real-world cost-of-living benchmarks. This consistent approach removes subjectivity, supports defensible aid decisions, and helps schools remain aligned with applicable IRS guidelines. Our comprehensive FACT Reports present a clear picture of a family’s financial position, allowing schools to make informed, responsible decisions while retaining full authority over final aid awards.

Taking the Journey With You

Know What A Family Can Truly Afford

BeneFAQ verifies family income and evaluates it against core, necessary living expenses, applying standardized adjustments to income and expenses when warranted. This process helps distinguish between families with true financial need and limited ability to change their circumstances, and those whose budgets can reasonably be adjusted to include tuition. The resulting FACT Report (Family Anticipated Contribution Total) identifies a reasonable recommended monthly tuition contribution, supporting informed, unbiased aid decisions grounded in consistency and fairness.

We Honor the Value of the Relationships You Have with Your Families

Financial conversations can be sensitive. As an independent third party, BeneFAQ gathers and verifies the necessary financial information directly from families, allowing schools to avoid detailed financial inquiries while still receiving accurate, objective insight into each applicant’s situation.

Parents Feel Safe Using Our System

Families trust BeneFAQ with their personal and financial information because the system is secure and confidential. Information is used solely for tuition aid verification and is never shared elsewhere, supporting a respectful and professional experience for both schools and families.

How Our Program Works

  1. Your school signs up online. Your account is generated immediately and a Welcome Letter and Instructions are emailed, giving you access to your school administrative portal where you will oversee the process of each tuition aid applicant. Schools may also call us at 888.339.7509 for help with the process. The initial $65 fee is payable at the time of sign-up and renewable annually for $40 before you can accept applications for a new year.
  2. Our demo video will have you up and running with ease in no time, and our customer service team is always here to help you free of charge. We also provides clear guidance and materials for schools to share with families, so parents understand the program and application requirements.
  3. Parents can access their portal login on the BeneFAQ website. Many schools will place a link on their website for their parents to access BeneFAQ. Parents create an account in our system, pay the $35 fee, and begin filling out our application.
  4. You make the tuition aid award determination! Our final analysis provides your school an easy-to-read report including the monthly dollar amount that the family should be able to reasonably pay toward their tuition. ​ We call this the FACT Report (Family Anticipated Contribution Total). If family circumstances change throughout the year, you can ask us to correct figures and generate a new report for no additional cost.